UPDATED 8/10/21: My fourth refinance with Innovative Mortgage Group within 2 years, need I say more?
Okay, I will say more: Innovative Mortgage has the whole process streamlined. This refinance took exactly 2 weeks from lock to close. The majority of the time was waiting on the lender's due diligence.
UPDATED 10/27/20: My third refinance with Innovative Mortgage Group. Integrity, experience, and value. You can take it to the bank!
UPDATED 5/18/20: Just completed my second refinance with Innovative Mortgage. Save yourself a lot of time and grief and just contact Innovative Mortgage,
For my refinance I shopped many lenders before I found Sam and Josh Bassan at Innovative Mortgage Group via an internet search.
I clicked “Get Quote” on Innovative’s website, answered 14 simple questions, clicked the “SUBMIT” button and within an hour I received an Email from Sam with a COMPLETE QUOTE and his contact information. After several days I decided to call Sam, unlike all the other lenders Sam did not call me first. None of the other lenders gave me a quote without contacting me first by phone and then their quotes were incomplete. I cannot express how much I appreciate Innovative’s approach.
My refinance closing and funding happened at the height of lenders increasing their requirements because of the COVID-19 virus. Despite many hurdles Josh and Sam got it done with a smile! My suggestion is to shop a few lenders and then contact Innovative.
June 3, 2021.
Sam is THE best we’ve ever worked with. Not only is he responsive, but he knows his stuff. Random questions, things I don’t understand or just want the ‘why’ on - he presents all of it before you even have to ask! We’ve used him several times, referred him to friends and will use him again. Thanks for everything!!!
May 28, 2021.
I can’t reccomend IMG highly enough. Full service start to finish. Josh and Sam are a pleasure to work with. They are like having a coach, advocate, and friend helping you along the way. In the search phase, they bested two other groups on price, speed, easiness to work. From there it got better. After you are under contract, they walk you through the whole process of what to expect. As you move through it, they simplify the process by breaking it down into bite sized chunks. They have a great tool for gathering all the documents, so what might be a mess of documents on your end, is nicely organized. The communication was phenomenal. They synced up well with our real estate agent even though it was their first time working together. Every step of the way they anticipated any upcoming potential hiccups unique to our situation and we were ready with necessary documentation. I never felt out of the loop, and never felt like I couldn’t get a hold of them. We were ready and cleared to close well in advance of our expedited closing date. Many Many Thanks. It is SO nice working with people are just that good at what they do. Not once did I feel anything other than grateful to have them on our side.
March 15, 2021.
Sam was outstanding! He got us a great rate and the service he provided was top-notch! From start to finish, we closed in 10 days or so which was amazing! I would recommend Innovative Mortgage Group to anyone who his looking to re-finance!
March 10, 2021.
This was a great experience. Sam was constantly available throughout the refinancing process and particularly helpful in dealing with Wells Fargo issues that were maddening. His advice on "timing" the lock was spot on as well. I would use him again.
February 18, 2021.
Sam and his team are thorough, attentive and work hard to get the best scenario to work for you. A great experience ... we will be back.
January 20, 2021.
We just closed our first home with Josh Bassan and IMG. Was a great experience from start to finish. Josh was very patient and answered all of our questions in a clear, precise, prompt, and engaging way. Since the process was brand new to us, he made every effort to explain each step thoroughly, even crafting unique Excel sheets to break down the numbers item by item. He was very responsive and made sure we were 100% ready for closing. Found us a killer rate too. We felt absolutely secure and supported. Plus, just a great guy and easy to communicate with. Highly recommend!
December 8, 2020.
I have worked with Sam on a few opportunities now--from refi to purchase of an investment property--and will continue to do so. Navigating the details of a real estate deal and setting up the right loan can be an intimidating endeavor, so am incredibly grateful that I finally met Sam and now have someone I completely rely on and trust for his extensive understanding and expertise. I doesn't just push the loan, he works with you to understand what it is you're trying to do. He's not only incredibly knowledgable, but also seems to work 24/7! I wish everyone I worked with paid as much attention to me as Sam does! Can't recommend more highly.
November 17, 2020.
I have refinanced twice with them. Both great experiences. They were very responsive and very easy to work with. Will use their services again! Thank you for everything
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